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These general contracting conditions regulate the relationship between the company Juan Manuel Varo López and its users, in coordination with the specific conditions of the contract.
Users shall be considered to be all persons who have a formalised user contract with Juan Manuel Varo López.
The User, after reading these general conditions and accepting them, and by providing the information requested in the registration form, may contract the service by clicking on the "REGISTRAME" button.
It is informed that, in accordance with the requirements of Art. 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow these steps:
Step 1. Selection of the rate
The selection of products and/or services will be effective each time the User clicks on the purchase icons where the words "annual rate", "monthly rate", "quarterly rate", "offer", "sign me up", "acquire rate" or similar expressions will be visible. Only one selection of those available can be contracted. The financial summary of the offer will be visible on the purchase icon itself.
Step 2. Confirmation of purchase
A message will appear on the browser screen detailing the registration fees and the pro-rated period for the current month; fees and periods included; and the registration amount where applicable.
To continue, the User must click on the icon where the phrase "pay by card" or similar appears. The permitted payment methods will appear on the browser screen. The User must enter the card details or select the payment reservation when it is active. Likewise, the system will inform you of the amount to be charged to the card or paid through the other planned payment methods, date and time. In the case of payment by card, the Stripe platform is in charge of issuing the payment.
Once this data has been provided, the user must click on the icon with the word "continue" or similar. The User will see a message on the screen confirming the result of the purchase and the authorisation code for the payment transaction.
The user will have 14 calendar days from the formalisation of the contract to withdraw from it and render it null and void.
The user may exercise this, within the indicated period and without needing to justify their decision to withdraw, by means of an express written communication addressed to Juan Manuel Varo López, by sending an email to hola@hybridheroes.es.
In any case of exercising the right of withdrawal, Juan Manuel Varo López will reimburse the user for all payments received.
Those under 18 years of age may only become users with the express written consent of their parents or guardians.
In the case of emancipated minors, they will be required to provide documentation proving their legal situation. Those under 15 years of age may not be users.
All relationships existing between Juan Manuel Varo López and the user shall be governed by Spanish Law. In the event of a conflict of rules, the Common Civil Law shall be applicable, to which the parties voluntarily submit.
Where applicable, the existence of a judicial dispute must be resolved before the Spanish Courts and Tribunals, to which they expressly submit Juan Manuel Varo López and the user upon accepting these General Conditions; and in accordance with the distribution of territorial competencies in force at any given time.
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free-access platform for the online resolution of conflicts between the USER AND THE PROVIDER, without the need to resort to courts of law, through the intervention of a third party, called a Dispute Resolution Body, which acts as an intermediary between both.
Link to the ODR platform: https://ec.europa.eu/consumer/odr
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